Returns & Cancellations

Sessions canceled with at least 24 hours' notice may be rescheduled or refunded at our discretion. Cancellations with less than 24 hours' notice, or no-shows, are not eligible for a refund and may be charged a cancellation fee. If you're unsatisfied with a service you received, please contact us within 48 hours so we can make it right.

Unopened, unused products may be returned within 14 days of purchase for a refund or exchange, accompanied by proof of purchase. For hygiene and safety reasons, opened or used products (including any items applied to the skin) are not eligible for return or refund. Sale items are final sale unless otherwise noted. Due to the nature of the product, all peptide therapy purchases are final sale and not eligible for return or refund once received.